Faulty washing machine? – Go to the courts…

Lahore Consumer Court (LCC), that recently ruled a car-dealer to replace a customer’s defective automobile, acted again on a complaint by an individual who had to suffer when his washing-machine developed some faults.

According to a radio report, the court ordered the manufacturer to immediately replace the product with a new one. In addition to this, the company would have to pay more than Rs.20,000 in damages to the petitioner who had originally bought their machine only for Rs.11,000!

Well, this is called true Justice :)

So, if you’ve got a problem with an unsatisfactory product or bad service, don’t feel helpless. Binary-zero has done an excellent job by explaining the procedure to file a case in his post about Consumer Protection Awareness.

1 Comment so far

  1. Pretty Simple (unregistered) on October 27th, 2007 @ 2:22 pm

    I heard about this Consumer Law some time back and its good to see, that it is REALLY working the way it supposed to be.

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