Sammi Daewoo Express Bus Service: Losing it’s touch

Sammi Daewoo Express Buses are designed and built with performance, comfort and safety in mind. Endeavored to improve the quality of life of it’s valuable passengers, it is a groundbreaker in the transport industry of Pakistan . The company has introduced innovative trends in road transport. On-board meals, efficient attendants, and punctuality, sum up Sammi Daewoo’s success. No doubt their services are commendable, staff are well-trained and helpful.

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But with sixteen terminals in major cities of Pakistan and fifteen stopovers, Sammi Daewoo is having a hard time coping with the standards set up by Daewoo previously, owned by a Korean company. Sammi Daewoo got its start with the protection of Daewoo, but that support doesn’t exist anymore. Puntuality and regularity being their key feature can’t be seen anymore. Buses arrive and depart sometimes half an hour late. And it becomes a real menace when there is little parking space. At Lahore Daewoo station when a person goes to pick up passengers or drop them off, due to limited and unorganized parking area cars are sometimes parked outside the station, along the pavemants. It not only plays havoc on passenger’s mind but also is a root cause of traffic jam in that area.

A note to Sammi Daewoo Bus Service officials: Please look into this matter and fast. Because according to you,” The passengers are valuable to us, so as their time” really? Prove it!

13 Comments so far

  1. binary-zero (unregistered) on January 5th, 2008 @ 2:18 pm

    true – but you know there’s no other company who provide such service and Daewoo has been my best partner for travelling from past 7 years, i remmember first trip i took was in the month they launched LHR-RWP and i took Daewoo to RWP and then local transport to Kohat Military base.

    I’ve been scheduling my meetings according to daewoo timetables :D and they never got me late :D Hats off to them for such a nice & secure service.

    But no doubt they realy gotta improve food quality, parking, terminal facilities & specially value for money.


  2. Hasan Mubarak (unregistered) on January 5th, 2008 @ 2:55 pm

    What distinguishes them from all other service providers is their passenger profile; all students, executives, businessmen, families and the generally well-behaved lot. And I tell you, that makes hell of a difference when you are travelling long routes on the road.


  3. JayJay (unregistered) on January 5th, 2008 @ 4:10 pm

    I would have used the feedback form on their website to complain.

    http://www.sammi.com.pk/feedback1.asp


  4. |eemz (unregistered) on January 5th, 2008 @ 4:39 pm

    @ Binary-Zero: Couldn’t agree more. You know what that is the ‘main’ reason i wrote this post. Daewoo were known for their strict policy when punctuality was involved, and they made people come earlier, that initself is commendable but now seeing them half an hour late hurts all the more.
    Expectations, expectations!

    @ Hasan Mubarak: I so know what you mean, agree hundred and ten percent.

    @ JayJay: Not a bad idea.
    Done! :)


  5. SELF (unregistered) on January 5th, 2008 @ 11:11 pm

    Should have burnt their buses in current benazir riots. :P


  6. Momekh (unregistered) on January 6th, 2008 @ 1:40 am

    That’s just unfortunate… Daewoo ‘did’ get you to places on time, and I think timing was one of their biggest success factors. Sammi Daewoo has to unlearn the lax policies so common in Pakistani businesses.

    Good post, btw! :)


  7. A for [pine]apple (unregistered) on January 6th, 2008 @ 2:08 am

    Apart from th point Hasan mentioned; I aint a Daewoo fan. For past 2-3 experiences of mine, It always took helluva work … and ironically it seems the leg space has shrunk too :Apart from th point Hasan mentioned; I aint a Daewoo fan. For past 2-3 experiences of mine, It always took helluva work … and ironically it seems the leg space has shrunk too :<

    If you are going to Rawalpindi fine; if in Islamabad it’s a 45mins+45mins to and fro travel again for you and the one who comes to pick you up.

    I think its Over-Rated … but than thats my opinion only!


  8. A for [pine]apple (unregistered) on January 6th, 2008 @ 2:08 am

    Apart from th point Hasan mentioned; I aint a Daewoo fan. For past 2-3 experiences of mine, It always took helluva work … and ironically it seems the leg space has shrunk too :Apart from th point Hasan mentioned; I aint a Daewoo fan. For past 2-3 experiences of mine, It always took helluva work … and ironically it seems the leg space has shrunk too :<

    If you are going to Rawalpindi fine; if in Islamabad it’s a 45mins+45mins to and fro travel again for you and the one who comes to pick you up.

    I think its Over-Rated … but then thats my opinion only!


  9. Islooite (unregistered) on January 6th, 2008 @ 12:51 pm

    Looks like the “paki factor” has finally crept in. What better could you expect once the paki management takes over any enterprise.


  10. |eemz (unregistered) on January 7th, 2008 @ 2:14 am

    @ Momekh: It’s true, their punctuality was both remarkable and commendable.
    Thank you for you comment, much appreciated :)
    Jazak Allah!

    @ AFP: I beg to differ with you here. I’ve been to Isloo may times by daewoo and i find it quite comfortable, the leg space may not be according to my standards but hey look at the whole picture, A: im getting there on time. B: aMBIANCE IS QUITE GOOD, aND C : Free Fanta :) Heaven :) heheehehe No seriously i think you should for once take Niazi Bus, try it!


  11. MK (unregistered) on January 7th, 2008 @ 11:42 pm

    I would say the experience varies from sector to sector. On lahore Rawalpindi sector it is good because their clientele is good and also they have lots of revenue from there.
    But on all other sectors they are no better than ordinary buses. I have travelled on daewoo from more than one sectors and more than once they had my seat over booked so that i had to give up my seat to the next passenger who landed from the next stop.
    Also the buses have gotten old and are not being repaired properly on the lowly routes so to speak.
    But Daewoo is doing little to improve the situation as over the past 3 years i have seen no effort on their part.
    They are charging horrendously for the same trip yet their service has gone way down.
    On the bright side some of the rival companies have improved their non stop service up a notch and they chrage way less for the same trip.
    Daewoo, after falling into Paki hands, has become just another corporate money milking machine out of the consumer pocket.


  12. A for [pine]apple (unregistered) on January 8th, 2008 @ 12:23 am

    For once dear?? I prefer that
    :P But still the 150+ you are giving why not buy some stuff yourself :P Much better one …!

    Daewoo’s a preferred choice good if you are traveling alone, I agree – a bit safe and something like that.

    Keeping aMbience aside … dont you think we are adding a CLASS symbol to who takes daewoo and who goes by Niazi?? Further, Are we discriminating among our Pakistani and muslim brethren … lets be a bit rough to make thyself tougher :)

    Me & My High-Rated rant!!


  13. Jus (unregistered) on January 8th, 2008 @ 7:09 am

    Do they have separate cabins for men and women in these buses too?

    My Husband and i plan to visit his aunty in Gujerat from Lahore and then onwards to Murree or some other mountains perhaps? Would this be the bus we should take?

    How do a Karachite travel to Lahore apart from the 1hr plane ride. I heard the train takes 2-3 days! *faint*

    Anyways, anybody care to read Pakistani story written by a Singaporean? Wld like to get feedback and if i got the facts right too.

    http://jussaemon.blogspot.com/2008/01/getting-to-know-pakistan-w-personal.html

    Pretty Simple!! Where art thou?! I hope you’re reading this cause I’m coming to Lahore and would like to ask you a few things abt the shopping places and what nots. Please msg me at the above website.



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